Privacy Policy

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Privacy Policy

Effective Date: November 1st, 2024

Bates Play (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, batesplay.com, or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with us (e.g., place an order, subscribe to our newsletter, or contact us), you may provide personal details such as:

• Name

• Email address (e.g., Imani@batesplay.com)

• Shipping and billing addresses

• Phone number

• Payment information

b. Non-Personal Information

We may automatically collect information about your device, browser type, IP address, and browsing behavior on our site using cookies and similar technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders

• To communicate with you regarding your purchases or inquiries

• To send promotional emails and updates, if you’ve opted in

• To improve our website, products, and customer service

• To ensure security and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties, such as:

• Payment processors to complete transactions

• Shipping companies to deliver orders

• Service providers who assist with website analytics and marketing

All third parties are obligated to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us understand website usage, remember your preferences, and provide personalized content. You can control cookie preferences in your browser settings.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access to the information we have about you

• Request corrections to your information

• Request deletion of your personal data

• Opt-out of marketing communications

To exercise these rights, please email us at Imani@batesplay.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

8. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect information from children. If we become aware of such data, we will delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with the “Effective Date” listed at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Bates Play

16546 E. 9 Mile Rd.

Eastpointe, MI 48021

Email: Imani@batesplay.com

Thank you for trusting Bates Play with your personal information!